I’m Elliott Mattice

Transforming IT Operations & Strategy for the Modern World

About Me


Visionary IT leader with 20+ years of experience in driving technology operations and strategy in public and private sectors. Proven success in developing and implementing IT solutions that support business goals while ensuring stability, scalability, and security. Skilled in managing internal IT teams and external partners, optimizing resources, and fostering a culture of innovation and continuous improvement. Expert in compliance and risk management, with extensive experience in regulatory frameworks such as HIPAA, GxP, NIST, RMF, FISMA/FedRAMP, CMMC, and ISO27001

Driving Revenue Through Relationships.

With a Master’s in Mindful Leadership, I blend authentic leadership with strategic technical expertise to build high-performance IT teams that drive measurable business results. My leadership philosophy emphasizes mindfulness to enhance decision-making, foster trust, and improve collaboration, while maintaining a strong focus on operational efficiency and execution. I have successfully led complex IT initiatives, aligning technology strategies with business goals to optimize performance, reduce costs, and enhance client satisfaction.

I am committed to driving scalable, innovative IT solutions by blending strategic oversight with hands-on execution. I specialize in managing infrastructure, cybersecurity, and compliance frameworks (HIPAA, GxP, NIST, RMF, FISMA/FedRAMP, CMMC, ISO27001), ensuring both short-term business needs and long-term growth. My leadership style empowers teams to adapt quickly, make data-driven decisions, and deliver high-quality solutions on time and within budget.

Areas of Expertise

Strategic IT Leadership

Successfully develop and execute IT strategies that align technology with business goals, driving operational efficiency, scalability, and innovation across both private and public sector organizations. Driving revenue through relationships.

Cybersecurity & Risk Management

Lead comprehensive cybersecurity initiatives to proactively safeguard systems, modernize IT infrastructures, and implement robust risk management frameworks, to protect critical data and systems.

Regulatory Expertise

Deep expertise in navigating complex regulatory environments, ensuring organizations maintain compliance while mitigating risks and enhancing security across IT operations.
HIPAA, GxP, NIST, RMF, FISMA/FedRAMP, CMMC, and ISO27001

Infrastructure Optimization

Strategically enhance of IT systems and processes to ensure maximum efficiency, scalability, and security, aligning technology investments with business goals and future growth.

Vendor & Partner Management

Effectively build and maintain relationships to ensure reliable service delivery, cost-effectiveness, and alignment with the organization’s technology and business objectives.

Technical Business Development

Proven in technical business development, proposal management, technical writing, and solution development to deliver client-focused, growth-driven solutions.

Work Experience

Senior Director, IT

2020-2024

Executive leader in advancing IT strategy, regulatory compliance, and operations.
Directed IT operations for 350+ staff, overseeing infrastructure, cyber security, help desk, and IT service management.
Pioneered IT Government Compliance Center of Excellence, to ensure comprehensive regulatory compliance.
Drove automation initiatives that streamlined processes, reducing manual tasks by 40%, improving efficiency and accuracy 10x.
Senior Manager, Program Delivery

2019-2020

Directed full-scope IT operations: helpdesk, infrastructure O&M, cyber security, and DevOps
Led IT operations for the Defense Counterintelligence and Security Agency, supporting agency growth from 1,400 to 14,000 staff.
Established KPIs/metrics improving customer support and operational efficiency while improving ticket closure times by 3x.
Led Authority to Operate (ATO) reauthorization task force for
SIPRNET enclave completing authorization 30% faster.
Operational General Manager

2015-2019

Led a large IT team in full-scope services, serving as a trusted advisor to the agency CIO and executive team
Directed IT operations for the $350M TSA ITIP contract, managing 500+ staff in help desk, cyber security, O&M, and special projects.
Introduced a critical incident response framework, improving up-time and reliability for mission-critical systems by over 20%.
Achieved $2M revenue growth through strategic technology innovation and automation projects.
Service Delivery Manager

2010-2014

Provided service delivery execution and service desk expertise for DoD Dependent Schools in Europe
Managed globally-dispersed team in more than 9 countries, supporting 50+ locations and 1000s of customers.
Exceeded 95% SLA compliance while averaging 3000+ monthly help desk tickets , supporting 50k devices and 4,000 users.
Evaluated customer challenges, mission requirements, and IT needs to deliver innovative IT strategies for the 21st Century Classroom.
Volunteer
Chief Information Officer (Fractional)

2020-

Oversee technology strategy, aligning IT systems with business goals and managing resources within budget
Developed and executed the IT strategy for a behavioral health startup, ensuring scalable operations for a 400% growth in one year.
Optimize vendor selection and relationships, implementing cost-effective solutions that align with organizational values.

Education

M.S. – Mindful Leadership (2020)
B.S. – Information Systems (2003)
Certifications

What People Say

Elliott is a true professional. You can always tell when a leader is doing well is when they look behind them and their team is still there. He leads intelligently, with integrity, has excellent listening skills, and treats his staff well. Any company that has him on their team will greatly benefit.

Armand S.

Elliott is one of the most valuable and reliable people I have ever met. Elliott is a smart perfectionist that is always looking to help his clients achieve their goals. He is ready to deal with difficult situations and solve the problems on time. No matter how complex the problem is, he will always come up with a brilliant, elegant, and cost-effective solution.

Margaret S.

I found Elliott to be a very good leader and manager, results-oriented, great with project and team management, but also able to change his views and team strategy as to fit the project needs. I think his strong work ethic and high professional standards makes him a distinct and valuable presence in any work environment.

Andrei T.

Get In Touch

Email: contact@elliottmattice.work
LinkedIn: https://www.linkedin.com/in/emattice
Phone: (202)-262-4088

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